Core Principles Centered on the Family

Core Principles

GOAL

 Family Enrichment Center is “Centered on the Family,” achieved through “Teamwork and Patient Care Being Paramount”.



Our principles provide us with the set of guidelines to help us fulfill our goal.
The following are some core principles: Service Excellence, Integrity, Team Functioning, Continuous Improvement, Accountability, Fulfillment and Fun—these Core Values are what we use to strive to achieve.

Service Excellence

In serving others, we continually seek to understand the needs of those who depend on us (our patients, doctors, and our fellow team members) and then to exceed their expectations.

Integrity

We say what we believe, and we do what we say. We work to engender trust. Internal to the company and in our external work, we strive to align what we say and do.

Team

We work together, sharing a common purpose, a common culture and common goals. We genuinely care for and support not only those to whom we provide care, but those with whom we work shoulder-to-shoulder. We work together to pursue our goals.

Continuous Improvement

We never stand still. We are never satisfied.  Individually, and as teams, we constantly look at what we do, and ask, “How can we do this better?”  We then use a systematic approach to take action.

Accountability

We don’t say, “It’s not my fault,” or “It’s not my job.” We take responsibility for meeting our commitments—our personal ones as well as those of the entire organization. We take ownership of the results.

Fulfillment

We make a difference. We feel rewarded—personally and as a team—because what we do in our jobs is consistent in what we desire to do. 

Fun

We enjoy what we do. We know what we do is hard work, but even hard work can be fun. We take our jobs seriously, but we feel a fun environment delivers better care to our patients while creating a better work environment for our team. We strive for excellence and we have fun.